/* ==========================================================================
   SoporteOps · Sistema de diseño unificado
   Sirve a Dashboard 1 (KPIs) y Dashboard 2 (Tickets Escalados)
   Tema: light puro · Acento: indigo #6c7cff
   ========================================================================== */

/* ── 1. RESET ─────────────────────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body {
  font-family: 'Inter Tight', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 13px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}
button, input, select, textarea { font-family: inherit; font-size: inherit; color: inherit; }
button { cursor: pointer; border: none; background: none; }
a { color: inherit; text-decoration: none; }
img { max-width: 100%; display: block; }

::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: #d8dae3; border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: #b8bcca; }

/* ── 2. TOKENS ────────────────────────────────────────────────────────── */
:root {
  /* Acento (indigo) */
  --accent:        #6c7cff;
  --accent-hover:  #5868e6;
  --accent-soft:   rgba(108, 124, 255, 0.12);
  --accent-line:   rgba(108, 124, 255, 0.28);

  /* Texto */
  --ink:    #1a1d2e;
  --ink-2:  #4a4f63;
  --muted:  #8a90a6;

  /* Superficies */
  --bg:           #f6f7fb;
  --card:         #ffffff;
  --card-soft:    #fafbfd;
  --line:         #ececf2;
  --line-strong:  #d8dae3;

  /* Estados */
  --good:        #21a179;
  --good-soft:   rgba(33, 161, 121, 0.12);
  --warn:        #d99020;
  --warn-soft:   rgba(217, 144, 32, 0.12);
  --bad:         #d14a5a;
  --bad-soft:    rgba(209, 74, 90, 0.12);
  --info:        #5a78d6;
  --info-soft:   rgba(90, 120, 214, 0.12);
  --purple:      #a855f7;
  --purple-soft: rgba(168, 85, 247, 0.12);
  --neutral-soft:#eef0f5;

  /* KPI pastel */
  --kpi-mint:     #b9e7d6;
  --kpi-mint-ink: #1f6b56;
  --kpi-lavender: #d6d2f0;
  --kpi-lav-ink:  #443a8c;
  --kpi-peach:    #f0e2a8;
  --kpi-peach-ink:#7a6512;
  --kpi-coral:    #f4a3b6;
  --kpi-coral-ink:#842744;
  --kpi-sky:      #b9d6ec;
  --kpi-sky-ink:  #1f4a7a;

  /* Source pills (D2) */
  --src-intercom-bg:   #e7ebff;
  --src-intercom-ink:  #4554d6;
  --src-notion-bg:     #ececf2;
  --src-notion-ink:    #2d3142;

  /* Geometría */
  --radius:    10px;
  --radius-sm: 7px;
  --radius-xs: 5px;
  --gap:       16px;

  /* Sombras */
  --shadow-xs: 0 1px 2px rgba(20, 24, 50, 0.04);
  --shadow:    0 2px 8px rgba(20, 24, 50, 0.06);
  --shadow-lg: 0 12px 40px rgba(20, 24, 50, 0.12);

  /* Transición */
  --tr: 0.18s ease;
}

/* ── 3. UTILIDADES ────────────────────────────────────────────────────── */
.mono { font-family: 'JetBrains Mono', ui-monospace, 'SF Mono', Menlo, monospace; font-feature-settings: 'tnum'; }
.grid { display: grid; gap: var(--gap); }

/* ── 4. APP SHELL ─────────────────────────────────────────────────────── */
.app {
  display: grid;
  grid-template-columns: 240px 1fr;
  min-height: 100vh;
}

/* ── 5. SIDEBAR ───────────────────────────────────────────────────────── */
.sidebar {
  background: var(--card);
  border-right: 1px solid var(--line);
  padding: 18px 14px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
}
.brand { padding: 4px 6px 10px; border-bottom: 1px solid var(--line); }
.brand-mark {
  display: flex; align-items: center; gap: 10px;
  font-size: 14px; font-weight: 700; color: var(--ink);
}
.brand-mark .dot {
  width: 30px; height: 30px;
  background: linear-gradient(135deg, var(--accent), var(--accent-hover));
  border-radius: 8px;
  display: grid; place-items: center;
  color: #fff; font-weight: 700; font-size: 12px;
  box-shadow: var(--shadow-xs);
}
.brand-mark .dot.dot-logo {
  background: #ffffff;
  border: 1px solid var(--line);
  padding: 4px;
  box-shadow: 0 2px 6px rgba(108, 124, 255, 0.15), inset 0 1px 0 rgba(255,255,255,0.9);
}
.brand-mark .dot.dot-logo img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
}
.brand-sub { font-size: 10px; color: var(--muted); font-weight: 500; margin-top: 1px; letter-spacing: 0.02em; }

.user-card {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 8px;
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
}
.user-card .avatar {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--kpi-lavender), var(--accent-soft));
  display: grid; place-items: center;
  font-size: 12px; font-weight: 600; color: var(--kpi-lav-ink);
  flex-shrink: 0;
}
.user-card .name { font-size: 12px; font-weight: 600; color: var(--ink); }
.user-card .status {
  font-size: 10px; color: var(--muted);
  display: flex; align-items: center; gap: 5px; margin-top: 1px;
}
.user-card .pulse {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--good);
  box-shadow: 0 0 0 0 var(--good-soft);
  animation: pulse 2s infinite;
}
@keyframes pulse {
  0%   { box-shadow: 0 0 0 0 rgba(33, 161, 121, 0.45); }
  70%  { box-shadow: 0 0 0 8px rgba(33, 161, 121, 0); }
  100% { box-shadow: 0 0 0 0 rgba(33, 161, 121, 0); }
}

.quick-stats {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px;
}
.qs {
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 8px 6px;
  text-align: center;
  transition: var(--tr);
}
.qs.clickable {
  cursor: pointer;
}
/* Indicador de refresh con pulse verde */
.qs-refresh-cta {
  text-align: center;
  font-size: 10px;
  font-weight: 600;
  color: var(--muted);
  margin: -8px 0 14px;
  cursor: pointer;
  letter-spacing: 0.04em;
  transition: var(--tr);
  display: flex; align-items: center; justify-content: center; gap: 6px;
}
.qs-refresh-cta.hover {
  color: var(--accent);
}
.qs-refresh-cta .dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: #21a179;
  position: relative;
  flex-shrink: 0;
}
.qs-refresh-cta .dot::before {
  content: '';
  position: absolute;
  inset: -3px;
  border-radius: 50%;
  background: rgba(33, 161, 121, 0.4);
  animation: pulseDot 2s ease-out infinite;
}
@keyframes pulseDot {
  0%   { transform: scale(0.6); opacity: 0.85; }
  70%  { transform: scale(1.6); opacity: 0; }
  100% { transform: scale(0.6); opacity: 0; }
}
.qs .v { font-size: 14px; font-weight: 700; color: var(--ink); line-height: 1.1; }
.qs .l { font-size: 9px; color: var(--muted); text-transform: uppercase; letter-spacing: 0.06em; margin-top: 2px; }

.nav { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.nav-section {
  font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em;
  color: var(--muted);
  padding: 12px 10px 6px;
}
.nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 10px;
  border-radius: var(--radius-xs);
  font-size: 12.5px;
  color: var(--ink-2);
  cursor: pointer;
  transition: var(--tr);
  position: relative;
}
.nav-item:hover { background: var(--card-soft); color: var(--ink); }
.nav-item.active {
  background: var(--accent-soft);
  color: var(--accent);
  font-weight: 600;
}
.nav-item.active::before {
  content: ''; position: absolute; left: 0; top: 6px; bottom: 6px;
  width: 3px; border-radius: 0 3px 3px 0;
  background: var(--accent);
}
.nav-item .ico { flex-shrink: 0; }
.nav-badge {
  margin-left: auto;
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 10px; font-weight: 600;
  padding: 1px 6px;
  border-radius: 8px;
}

.sidebar-footer {
  padding: 10px 6px 0;
  font-size: 10px; color: var(--muted);
  border-top: 1px solid var(--line);
  margin-top: auto;
}

.sidebar-action {
  display: flex; align-items: center; gap: 8px; justify-content: center;
  padding: 8px 10px;
  border-radius: var(--radius-xs);
  background: var(--card-soft);
  border: 1px solid var(--line);
  color: var(--ink-2);
  font-size: 11.5px; font-weight: 600;
  transition: var(--tr);
}
.sidebar-action:hover { color: var(--bad); border-color: var(--bad-soft); }

/* ── 6. MAIN ──────────────────────────────────────────────────────────── */
.main {
  padding: 18px 24px 32px;
  min-width: 0;
}
.topbar {
  display: flex; align-items: center; gap: 14px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
  margin-bottom: 14px;
}
.topbar-actions { display: flex; align-items: center; gap: 8px; margin-left: auto; }

.search {
  position: relative;
  flex: 1;
  max-width: 380px;
}
.search input {
  width: 100%;
  padding: 8px 12px 8px 32px;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  font-size: 12.5px;
  outline: none;
  transition: var(--tr);
}
.search input:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.search svg {
  position: absolute; left: 11px; top: 50%; transform: translateY(-50%);
  color: var(--muted); pointer-events: none;
}

.icon-btn {
  width: 32px; height: 32px;
  border-radius: var(--radius-xs);
  background: var(--card);
  border: 1px solid var(--line);
  color: var(--ink-2);
  display: grid; place-items: center;
  transition: var(--tr);
  position: relative;
}
.icon-btn:hover { color: var(--ink); border-color: var(--line-strong); }
.icon-btn .badge {
  position: absolute; top: -3px; right: -3px;
  background: var(--bad);
  color: #fff;
  font-size: 9px; font-weight: 700;
  padding: 1px 5px;
  border-radius: 8px;
  line-height: 1.3;
  border: 2px solid var(--card);
}

.crumbs {
  display: flex; align-items: center; gap: 6px;
  font-size: 12px; color: var(--muted);
  margin-bottom: 8px;
}
.crumbs a { color: var(--ink-2); transition: var(--tr); }
.crumbs a:hover { color: var(--accent); }
.crumbs .sep { color: var(--line-strong); }

.page-head {
  display: flex; align-items: flex-end; justify-content: space-between; gap: 16px;
  margin-bottom: 14px;
  flex-wrap: wrap;
}
.page-head h1 { font-size: 22px; font-weight: 700; color: var(--ink); letter-spacing: -0.01em; }
.page-head .sub {
  font-size: 12.5px; color: var(--ink-2); margin-top: 4px;
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
}
.page-head .sub b { color: var(--ink); font-weight: 600; }

.pill {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 2px 8px;
  background: var(--good-soft); color: var(--good);
  border-radius: 10px;
  font-size: 10.5px; font-weight: 600;
}
.daterange {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 7px 12px;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  font-size: 12px; font-weight: 500; color: var(--ink-2);
  cursor: pointer;
  transition: var(--tr);
}
.daterange:hover { border-color: var(--accent); }

/* ── 7. TABS ──────────────────────────────────────────────────────────── */
.tabs {
  display: flex; gap: 2px;
  background: var(--neutral-soft);
  border-radius: var(--radius-sm);
  padding: 3px;
  width: fit-content;
  margin-bottom: 14px;
}
.tab {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 6px 14px;
  border-radius: 5px;
  font-size: 12px; font-weight: 600;
  color: var(--muted);
  transition: var(--tr);
}
.tab:hover { color: var(--ink-2); }
.tab.active {
  background: var(--card);
  color: var(--accent);
  box-shadow: var(--shadow-xs);
}
.tab .count {
  margin-left: 2px;
  background: var(--accent-soft); color: var(--accent);
  font-size: 10px; font-weight: 700;
  padding: 1px 6px; border-radius: 8px;
}
.tab.active .count { background: var(--accent); color: #fff; }

/* Compatibilidad con tabs del panel insights actual: .tabs .tab.on */
.tabs .tab.on {
  background: var(--card);
  color: var(--accent);
  box-shadow: var(--shadow-xs);
}

/* ── 8. CONTENT ───────────────────────────────────────────────────────── */
.content { padding-bottom: 32px; }

/* ── 9. CARDS ─────────────────────────────────────────────────────────── */
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 16px 18px;
  box-shadow: var(--shadow-xs);
}
.card-head {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 14px;
  margin-bottom: 12px;
}
.card-head h3 {
  font-size: 13.5px; font-weight: 700; color: var(--ink);
  letter-spacing: -0.005em;
}
.card-sub {
  font-size: 11.5px; color: var(--muted);
  margin-top: 2px;
}
.card-head .actions {
  display: flex; align-items: center; gap: 8px; flex-shrink: 0;
}
.section-title {
  font-size: 11px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.1em;
  color: var(--muted);
  margin: 8px 4px 4px;
  padding-bottom: 4px;
}
/* Contenedor interno opcional para charts dentro de cards */
.card .chart-host {
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 6px;
  margin-top: 4px;
}

/* ── App loader (overlay mientras se descarga el CSV) ─────────────── */
.app-loader {
  position: fixed;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 16px;
  background: var(--bg);
  z-index: 9999;
  transition: opacity 0.4s ease, visibility 0.4s ease;
}
.app-loader.hidden {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
}
.app-loader .sp-lg {
  width: 38px; height: 38px;
  border: 3px solid var(--line);
  border-top-color: var(--accent);
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
}
.app-loader .lo-text {
  font-size: 12px; font-weight: 600;
  color: var(--ink-2);
  text-transform: uppercase;
  letter-spacing: 0.12em;
}
.app-loader .lo-sub {
  font-size: 11px;
  color: var(--muted);
  margin-top: -8px;
}
.app-loader .lo-error {
  display: none;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  background: var(--bad-soft);
  border: 1px solid rgba(209, 74, 90, 0.22);
  border-radius: var(--radius-sm);
  padding: 14px 22px;
  font-size: 12px;
  color: var(--bad);
  font-weight: 600;
  max-width: 480px;
  text-align: center;
}
.app-loader.error .sp-lg,
.app-loader.error .lo-text,
.app-loader.error .lo-sub { display: none; }
.app-loader.error .lo-error { display: inline-flex; }

/* ── 10. KPI CARDS (D1) ───────────────────────────────────────────────── */
.kpi-row { grid-template-columns: repeat(5, 1fr); }
@media (max-width: 1280px) { .kpi-row { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 760px)  { .kpi-row { grid-template-columns: repeat(2, 1fr); } }

.kpi {
  position: relative;
  padding: 14px 16px 16px;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  overflow: hidden;
  background: var(--card);
  box-shadow: var(--shadow-xs);
}
.kpi .label {
  font-size: 10.5px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.08em;
  color: var(--ink-2);
}
.kpi .value {
  font-size: 24px; font-weight: 700; color: var(--ink);
  margin-top: 4px; letter-spacing: -0.02em;
}
.kpi .delta {
  font-size: 11px; font-weight: 500;
  margin-top: 4px;
  display: flex; align-items: center; gap: 4px;
  color: var(--ink-2);
}
.kpi .ico-bg {
  position: absolute; right: 12px; top: 50%; transform: translateY(-50%);
  opacity: 0.85;
}
.kpi .spark {
  position: absolute; right: 14px; bottom: 12px;
  opacity: 0.9;
}

.kpi.mint     { background: linear-gradient(135deg, #ddf3e9 0%, #ffffff 60%); }
.kpi.mint     .label, .kpi.mint .delta { color: var(--kpi-mint-ink); }
.kpi.lavender { background: linear-gradient(135deg, #e8e5f7 0%, #ffffff 60%); }
.kpi.lavender .label, .kpi.lavender .delta { color: var(--kpi-lav-ink); }
.kpi.peach    { background: linear-gradient(135deg, #f9eecb 0%, #ffffff 60%); }
.kpi.peach    .label, .kpi.peach .delta { color: var(--kpi-peach-ink); }
.kpi.coral    { background: linear-gradient(135deg, #fbd2dc 0%, #ffffff 65%); }
.kpi.coral    .label, .kpi.coral .delta { color: var(--kpi-coral-ink); }
.kpi.sky      { background: linear-gradient(135deg, #d6e7f5 0%, #ffffff 60%); }
.kpi.sky      .label, .kpi.sky .delta { color: var(--kpi-sky-ink); }

/* ── 11. TAGS ─────────────────────────────────────────────────────────── */
.tag {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 10.5px; font-weight: 600;
  white-space: nowrap;
  background: var(--neutral-soft);
  color: var(--ink-2);
}
.tag.good     { background: var(--good-soft);    color: var(--good); }
.tag.warn     { background: var(--warn-soft);    color: var(--warn); }
.tag.bad      { background: var(--bad-soft);     color: var(--bad); }
.tag.info     { background: var(--info-soft);    color: var(--info); }
.tag.neutral  { background: var(--neutral-soft); color: var(--ink-2); }
.tag.purple   { background: var(--purple-soft);  color: var(--purple); }
.tag .dot {
  width: 6px; height: 6px; border-radius: 50%;
  display: inline-block;
}

/* ── 12. BUTTONS ──────────────────────────────────────────────────────── */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  padding: 7px 12px;
  border-radius: var(--radius-xs);
  font-size: 12px; font-weight: 600;
  background: var(--card);
  border: 1px solid var(--line);
  color: var(--ink-2);
  transition: var(--tr);
  white-space: nowrap;
}
.btn:hover { color: var(--ink); border-color: var(--line-strong); background: var(--card-soft); }
.btn.primary, .btn-p {
  background: var(--accent); color: #fff;
  border-color: var(--accent);
  box-shadow: var(--shadow-xs);
}
.btn.primary:hover, .btn-p:hover { background: var(--accent-hover); border-color: var(--accent-hover); color: #fff; }
.btn.ghost {
  background: transparent;
  border-color: transparent;
  color: var(--ink-2);
}
.btn.ghost:hover { background: var(--neutral-soft); color: var(--ink); }
.btn-s {
  background: var(--card);
  border: 1px solid var(--line);
  color: var(--ink-2);
}
.btn-s:hover { color: var(--ink); border-color: var(--line-strong); }
.btn-ai {
  background: linear-gradient(135deg, var(--accent), #8a64f5);
  color: #fff;
  border-color: transparent;
  box-shadow: var(--shadow-xs);
}
.btn-ai:hover { box-shadow: var(--shadow); transform: translateY(-1px); color: #fff; }
.btn-sm { padding: 4px 9px; font-size: 11px; }
.btn:disabled { opacity: 0.45; cursor: not-allowed; pointer-events: none; }

/* ── 13. AVATAR & USER ROW ────────────────────────────────────────────── */
.avatar {
  width: 32px; height: 32px;
  border-radius: 50%;
  display: grid; place-items: center;
  font-size: 11px; font-weight: 600;
  background: linear-gradient(135deg, var(--kpi-lavender), var(--accent-soft));
  color: var(--kpi-lav-ink);
  flex-shrink: 0;
}
.user {
  display: flex; align-items: center; gap: 10px;
}
.user .meta { display: flex; flex-direction: column; min-width: 0; }
.user .meta b { font-size: 12.5px; font-weight: 600; color: var(--ink); line-height: 1.25; }
.user .meta span { font-size: 10.5px; color: var(--muted); line-height: 1.25; }

/* ── 14. TABLES ───────────────────────────────────────────────────────── */
.tbl {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  font-size: 12px;
}
.tbl thead th {
  text-align: left;
  font-size: 10.5px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.06em;
  color: var(--muted);
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
  background: var(--card-soft);
  position: sticky; top: 0; z-index: 2;
  white-space: nowrap;
}
.tbl tbody td {
  padding: 11px 12px;
  border-bottom: 1px solid var(--line);
  color: var(--ink-2);
  vertical-align: middle;
}
.tbl tbody tr { transition: background var(--tr), box-shadow var(--tr); cursor: pointer; position: relative; }
.tbl tbody tr:hover { background: var(--card-soft); }
.tbl tbody tr:last-child td { border-bottom: none; }

/* Variant: bitácora estilizada */
.tbl.tbl-bita tbody tr td:first-child { position: relative; }
.tbl.tbl-bita tbody tr td:first-child::before {
  content: ''; position: absolute; left: 0; top: 0; bottom: 0;
  width: 3px; background: transparent;
  transition: background var(--tr);
}
.tbl.tbl-bita tbody tr:hover td:first-child::before { background: var(--accent); }
.tbl.tbl-bita tbody tr:nth-child(even) { background: var(--card-soft); }
.tbl.tbl-bita tbody tr:nth-child(even):hover { background: #f0f2f8; }

/* Avatar de cliente (iniciales con color hash) */
.client-avatar {
  width: 28px; height: 28px;
  border-radius: 50%;
  display: inline-grid; place-items: center;
  font-size: 10px; font-weight: 700;
  color: #ffffff;
  flex-shrink: 0;
  letter-spacing: 0.02em;
}

/* ── Tabla de agentes (reemplazo del radar) ──────────────────────── */
.delta-pill {
  display: inline-flex; align-items: center; gap: 3px;
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 11px; font-weight: 700;
  font-family: 'JetBrains Mono', monospace;
  white-space: nowrap;
}
.delta-pill.up   { background: var(--good-soft); color: var(--good); }
.delta-pill.down { background: var(--bad-soft);  color: var(--bad); }
.delta-pill.flat { background: var(--neutral-soft); color: var(--ink-2); }

.csat-pill {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 2px 9px;
  border-radius: 10px;
  font-size: 11.5px; font-weight: 700;
  font-family: 'JetBrains Mono', monospace;
}
.csat-pill.high  { background: var(--good-soft); color: var(--good); }
.csat-pill.mid   { background: var(--warn-soft); color: var(--warn); }
.csat-pill.low   { background: var(--bad-soft);  color: var(--bad); }
.csat-pill .star { font-size: 10px; opacity: 0.85; }
.csat-pill.empty { background: var(--neutral-soft); color: var(--muted); font-weight: 500; }

/* Sparkline cell wrapper: fija ancho y centra */
.spark-cell {
  width: 100px; min-width: 100px;
  display: inline-block; vertical-align: middle;
}
.spark-cell svg { display: block; }
.client-cell {
  display: flex; align-items: center; gap: 10px;
  min-width: 0;
}
.client-cell .client-name {
  font-weight: 600; color: var(--ink);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

/* Tiempo de cierre semaforizado */
.t-cierre {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 9px;
  border-radius: 10px;
  font-size: 11px; font-weight: 600;
  font-family: 'JetBrains Mono', monospace;
}
.t-cierre.fast  { background: var(--good-soft); color: var(--good); }
.t-cierre.med   { background: var(--warn-soft); color: var(--warn); }
.t-cierre.slow  { background: var(--bad-soft);  color: var(--bad); }
.t-cierre .tic-dot {
  width: 5px; height: 5px; border-radius: 50%;
  background: currentColor;
}

/* Fecha relativa */
.rel-date {
  display: inline-flex; flex-direction: column; line-height: 1.25;
}
.rel-date .rel-main { font-size: 11.5px; font-weight: 600; color: var(--ink); }
.rel-date .rel-sub  { font-size: 10px; color: var(--muted); }

/* Compatibilidad con tablas del panel insights actual */
.tw { overflow-x: auto; max-height: 60vh; overflow-y: auto; }
.tw table { width: 100%; border-collapse: separate; border-spacing: 0; font-size: 12px; }
.tw thead th {
  text-align: left;
  font-size: 10.5px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.06em;
  color: var(--muted);
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
  background: var(--card-soft);
  position: sticky; top: 0; z-index: 2;
  white-space: nowrap;
}
.tw tbody td {
  padding: 11px 12px;
  border-bottom: 1px solid var(--line);
  color: var(--ink-2);
  vertical-align: middle;
  max-width: 240px;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.tw tbody tr { transition: background var(--tr); cursor: pointer; }
.tw tbody tr:hover { background: var(--card-soft); }
td.cn { color: var(--ink); font-weight: 600; }
td.ct { color: var(--ink-2); font-weight: 500; }

/* Checkbox */
.checkbox {
  display: inline-grid; place-items: center;
  width: 16px; height: 16px;
  border-radius: 4px;
  border: 1.5px solid var(--line-strong);
  background: var(--card);
  cursor: pointer;
  transition: var(--tr);
  flex-shrink: 0;
}
.checkbox:hover { border-color: var(--accent); }
.checkbox.checked { background: var(--accent); border-color: var(--accent); }

/* ── 15. SPARKLINE ────────────────────────────────────────────────────── */
.spark-mini { display: inline-block; vertical-align: middle; }

/* ── 16. H-BARS ───────────────────────────────────────────────────────── */
.row-list { display: flex; flex-direction: column; gap: 10px; }
.row-list .row {
  display: flex; align-items: center; justify-content: space-between;
  font-size: 11.5px; margin-bottom: 4px;
}
.row-list .row .lbl { color: var(--ink-2); font-weight: 500; }
.row-list .row .val { color: var(--ink); font-weight: 600; }
.bar {
  width: 100%; height: 6px;
  background: var(--neutral-soft);
  border-radius: 999px;
  overflow: hidden;
}
.bar > span {
  display: block; height: 100%;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--accent), #b9e7d6);
  transition: width 0.4s ease;
}

/* ── 17. HEATMAP ──────────────────────────────────────────────────────── */
.heat-grid {
  display: grid;
  grid-template-columns: 38px repeat(24, 1fr);
  gap: 2px;
  margin-top: 6px;
}
.heat-grid .day-lbl {
  font-size: 10px; color: var(--muted);
  display: flex; align-items: center;
  font-weight: 600;
}
.heat-grid .hr-lbl {
  font-size: 9px; color: var(--muted);
  text-align: center;
  font-family: 'JetBrains Mono', monospace;
}
.heat-cell {
  height: 22px;
  border-radius: 3px;
  transition: var(--tr);
}
.heat-cell:hover { transform: scale(1.15); z-index: 1; position: relative; box-shadow: var(--shadow); }

/* ── 18. FUNNEL ───────────────────────────────────────────────────────── */
.funnel { display: flex; flex-direction: column; gap: 8px; padding: 4px 0; }
.funnel-step {
  display: grid; grid-template-columns: 100px 1fr 60px;
  align-items: center; gap: 12px;
}
.funnel-step .name { font-size: 11.5px; color: var(--ink-2); font-weight: 500; }
.funnel-step .meter {
  position: relative;
  height: 22px;
  background: var(--neutral-soft);
  border-radius: var(--radius-xs);
  overflow: hidden;
}
.funnel-step .meter > span:first-child {
  display: block; height: 100%;
  background: linear-gradient(90deg, var(--accent-soft), var(--accent));
  transition: width 0.4s ease;
}
.funnel-step .meter .pct {
  position: absolute; right: 8px; top: 50%; transform: translateY(-50%);
  font-size: 10.5px; font-weight: 600; color: var(--ink);
}
.funnel-step .count { font-size: 11.5px; color: var(--ink); font-weight: 600; text-align: right; }

/* ── 19. RING (donut wrapper) ─────────────────────────────────────────── */
.ring {
  position: relative;
  display: inline-block;
}
.ring .label {
  position: absolute; inset: 0;
  display: grid; place-items: center;
  text-align: center;
}
.ring .pct { font-size: 22px; font-weight: 700; color: var(--ink); letter-spacing: -0.02em; }
.ring .lbl { font-size: 10px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: 0.08em; margin-top: 2px; }

/* ── 20. BITÁCORA ─────────────────────────────────────────────────────── */
.bitacora { display: flex; flex-direction: column; }
.bita-item {
  display: grid; grid-template-columns: 80px 1fr auto;
  gap: 14px; align-items: center;
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
}
.bita-item:last-child { border-bottom: none; }
.bita-time {
  display: flex; flex-direction: column;
  font-size: 10.5px; color: var(--muted);
  text-align: right;
}
.bita-time b { font-size: 13px; color: var(--ink); font-weight: 600; font-family: 'JetBrains Mono', monospace; }
.bita-body .title { font-size: 12.5px; font-weight: 600; color: var(--ink); }
.bita-body .meta { font-size: 11px; color: var(--muted); margin-top: 2px; }

/* ── 21. FILTERS BAR (D2) ─────────────────────────────────────────────── */
.filters-bar {
  display: flex; flex-wrap: wrap;
  align-items: center; gap: 8px;
  padding: 12px 14px;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-xs);
}
.filter-chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 10px;
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-xs);
  font-size: 11.5px; color: var(--ink-2);
  transition: var(--tr);
}
.filter-chip:hover { border-color: var(--accent); }
.filter-chip select,
.filter-chip input {
  background: transparent;
  border: none;
  font-size: 11.5px;
  color: var(--ink);
  font-weight: 600;
  outline: none;
  padding: 0;
  cursor: pointer;
}

/* ── 22. SOURCE PILL (D2) ─────────────────────────────────────────────── */
.src-pill {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 2px 8px;
  border-radius: 8px;
  font-size: 10.5px; font-weight: 600;
}
.src-pill.intercom { background: var(--src-intercom-bg); color: var(--src-intercom-ink); }
.src-pill.notion   { background: var(--src-notion-bg);   color: var(--src-notion-ink); }

/* ── 23. PRIORITY (D2) ────────────────────────────────────────────────── */
.prio {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 11px; font-weight: 600;
}
.prio .pip { width: 7px; height: 7px; border-radius: 50%; }
.prio.p1 { color: var(--bad); }
.prio.p1 .pip { background: var(--bad); }
.prio.p2 { color: var(--warn); }
.prio.p2 .pip { background: var(--warn); }
.prio.p3 { color: var(--info); }
.prio.p3 .pip { background: var(--info); }
.prio.p4 { color: var(--muted); }
.prio.p4 .pip { background: var(--muted); }

/* ── 24. INSIGHTS LEGACY: BADGES, MODAL, BUBBLES, AI BOX ─────────────── */
/* (Necesarios para que el JS de /insights/ no se rompa al inyectar HTML) */

/* Badges legacy */
.bdg {
  display: inline-flex; align-items: center;
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 10px; font-weight: 600;
  white-space: nowrap;
}
.bdg.bg { background: var(--good-soft);    color: var(--good); }    /* resuelto/cerrado */
.bdg.br { background: var(--bad-soft);     color: var(--bad); }     /* nuevo/urgente */
.bdg.by { background: var(--warn-soft);    color: var(--warn); }    /* en revisión */
.bdg.bb { background: var(--info-soft);    color: var(--info); }    /* abierto/en investigación */
.bdg.bp { background: var(--purple-soft);  color: var(--purple); }  /* derivado a desarrollo */
.bdg.bx { background: var(--neutral-soft); color: var(--ink-2); }   /* genérico */

/* Stars rating */
.rs { display: inline-flex; gap: 1px; }
.st { font-size: 11px; }
.st.f { color: var(--warn); }
.st.e { color: var(--line-strong); }

/* ── 25. MODAL (insights legacy) ──────────────────────────────────────── */
.mo {
  display: none;
  position: fixed; inset: 0;
  background: rgba(20, 24, 50, 0.32);
  backdrop-filter: blur(4px);
  z-index: 1000;
  align-items: center; justify-content: center;
  padding: 20px;
}
.mo.on { display: flex; }
.md {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  max-width: 920px; width: 100%;
  max-height: 90vh;
  display: flex; flex-direction: column;
  box-shadow: var(--shadow-lg);
  animation: modalIn 0.2s ease-out;
}
@keyframes modalIn {
  from { opacity: 0; transform: translateY(8px) scale(0.985); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}
.mh {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 18px;
  border-bottom: 1px solid var(--line);
  background: var(--card-soft);
  border-radius: var(--radius) var(--radius) 0 0;
}
.mt-t { font-size: 14px; font-weight: 700; color: var(--ink); }
.mc {
  width: 30px; height: 30px;
  border-radius: var(--radius-xs);
  background: var(--card);
  border: 1px solid var(--line);
  color: var(--muted);
  display: grid; place-items: center;
  font-size: 18px; line-height: 1;
  transition: var(--tr);
}
.mc:hover { color: var(--bad); border-color: var(--bad-soft); }
.mb {
  padding: 18px;
  overflow-y: auto;
  flex: 1;
}
.mf {
  padding: 12px 18px;
  border-top: 1px solid var(--line);
  display: flex; gap: 8px; justify-content: flex-end;
  background: var(--card-soft);
  border-radius: 0 0 var(--radius) var(--radius);
}

/* Detail fields grid (modal) */
.dm {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  gap: 8px;
  margin-bottom: 16px;
}
.dfl {
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-xs);
  padding: 10px 12px;
}
.dfl-l {
  font-size: 9.5px; font-weight: 700;
  color: var(--muted);
  text-transform: uppercase; letter-spacing: 0.08em;
  margin-bottom: 4px;
}
.dfl-v {
  font-size: 12.5px; color: var(--ink);
  font-weight: 500;
  word-break: break-word;
}

/* ── 26. CONVERSATION BUBBLES (insights legacy) ──────────────────────── */
.cthread { display: flex; flex-direction: column; gap: 10px; }
.mg {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 10px;
  font-size: 12.5px;
  line-height: 1.6;
  border: 1px solid var(--line);
}
.mg.cu {
  background: var(--card-soft);
  align-self: flex-start;
  border-bottom-left-radius: 3px;
  color: var(--ink-2);
}
.mg.cu .ma { color: var(--info); }
.mg.ag {
  background: var(--accent-soft);
  border-color: var(--accent-line);
  align-self: flex-end;
  border-bottom-right-radius: 3px;
  color: var(--ink-2);
}
.mg.ag .ma { color: var(--accent); }
.mg.nt {
  background: var(--warn-soft);
  border-color: rgba(217, 144, 32, 0.25);
  align-self: flex-end;
  border-bottom-right-radius: 3px;
  color: var(--ink-2);
}
.mg.nt .ma { color: var(--warn); }
.mg.sy {
  background: var(--neutral-soft);
  align-self: center;
  font-size: 11px;
  color: var(--muted);
  max-width: 70%;
  text-align: center;
}
.mg.sy .ma { color: var(--muted); }
.ma {
  font-size: 10.5px; font-weight: 700;
  margin-bottom: 3px;
}
.mx {
  font-size: 9.5px; color: var(--muted);
  margin-top: 4px;
  text-align: right;
  font-family: 'JetBrains Mono', monospace;
}

/* ── 27. AI ANALYSIS BOX (insights legacy) ───────────────────────────── */
.abox {
  background: linear-gradient(135deg, var(--accent-soft) 0%, var(--card-soft) 100%);
  border: 1px solid var(--accent-line);
  border-radius: var(--radius);
  padding: 14px;
  margin: 14px 0;
  white-space: pre-wrap;
  font-size: 12px;
  line-height: 1.7;
  color: var(--ink-2);
}
.abox-h {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 8px;
}
.abox-t { font-size: 12.5px; font-weight: 700; color: var(--accent); }

/* ── 28. BATCH AI PANEL (insights legacy) ────────────────────────────── */
.batch-panel {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 16px 18px;
  margin-top: 14px;
  box-shadow: var(--shadow-xs);
}
.batch-title {
  font-size: 13.5px; font-weight: 700; color: var(--ink);
  margin-bottom: 8px;
  display: flex; align-items: center; gap: 8px;
}
.batch-result {
  white-space: pre-wrap;
  font-size: 11.5px; line-height: 1.7;
  color: var(--ink-2);
  max-height: 50vh;
  overflow-y: auto;
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 14px;
  margin-top: 10px;
}
.batch-actions {
  display: flex; gap: 8px;
  margin-top: 10px;
}

/* ── 29. CODE BLOCK (Notion observaciones / contenido) ───────────────── */
.cb {
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  line-height: 1.7;
  color: var(--ink-2);
  white-space: pre-wrap;
  max-height: 220px;
  overflow-y: auto;
}

/* ── 30. SPINNER, LOADING, EMPTY (insights legacy) ───────────────────── */
.sp {
  display: inline-block;
  width: 14px; height: 14px;
  border: 2px solid var(--line);
  border-top-color: var(--accent);
  border-radius: 50%;
  animation: spin 0.6s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

.lo {
  display: flex; align-items: center; justify-content: center;
  padding: 40px 0;
  gap: 8px;
  color: var(--muted);
  font-size: 12.5px;
}

.es {
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  padding: 48px 16px;
  color: var(--muted);
}
.ei { font-size: 32px; margin-bottom: 8px; opacity: 0.5; }
.et { font-size: 12px; text-align: center; }

/* ── 31. TOAST (insights legacy) ──────────────────────────────────────── */
.tc {
  position: fixed; bottom: 18px; right: 18px;
  z-index: 2000;
  display: flex; flex-direction: column; gap: 6px;
}
.to {
  background: var(--card);
  border: 1px solid var(--accent);
  border-radius: var(--radius-sm);
  padding: 9px 14px;
  font-size: 11.5px;
  color: var(--accent);
  box-shadow: var(--shadow-lg);
  animation: toastIn 0.3s ease-out;
  font-weight: 600;
}
.to.er { border-color: var(--bad); color: var(--bad); }
@keyframes toastIn {
  from { opacity: 0; transform: translateX(14px); }
  to   { opacity: 1; transform: translateX(0); }
}

/* ── 32. CONNECTION STATUS (insights legacy) ─────────────────────────── */
.bs {
  padding: 4px 10px;
  border-radius: 10px;
  font-size: 10.5px;
  font-weight: 600;
  background: var(--good-soft);
  color: var(--good);
}

/* ── 33. INSIGHTS LEGACY: filter panel sidebar (compatibilidad) ─────── */
.fp {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 14px;
  box-shadow: var(--shadow-xs);
}
.fp-t {
  font-size: 12px; font-weight: 700;
  color: var(--ink);
  margin-bottom: 12px;
}
.fg {
  display: flex; flex-direction: column; gap: 4px;
  margin-bottom: 10px;
}
.fl {
  font-size: 10px; font-weight: 700;
  color: var(--muted);
  text-transform: uppercase; letter-spacing: 0.08em;
}
.fi, .fs {
  background: var(--card-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius-xs);
  color: var(--ink);
  padding: 7px 9px;
  font-size: 11.5px;
  outline: none;
  transition: var(--tr);
  width: 100%;
}
.fi:focus, .fs:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.fs {
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='8' viewBox='0 0 8 8'%3E%3Cpath fill='%238a90a6' d='M4 6L0 1h8z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 9px center;
  padding-right: 24px;
  cursor: pointer;
}
.fri {
  display: grid; grid-template-columns: 1fr 1fr; gap: 6px;
}
.fa {
  display: flex; gap: 6px; margin-top: 4px;
}

/* Result panel legacy */
.rp {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow-xs);
}
.rh {
  display: flex; align-items: center; justify-content: space-between;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  flex-wrap: wrap; gap: 8px;
  background: var(--card-soft);
}
.rt { font-size: 13.5px; font-weight: 700; color: var(--ink); }
.rc {
  font-size: 11px; color: var(--ink-2);
  background: var(--card);
  border: 1px solid var(--line);
  padding: 2px 9px;
  border-radius: 10px;
  font-weight: 600;
}
.ra { display: flex; gap: 6px; flex-wrap: wrap; }

/* ── 34. KPI ROW (insights legacy alt) ───────────────────────────────── */
.ki {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  box-shadow: var(--shadow-xs);
}
.ki-l {
  font-size: 10px; font-weight: 700;
  color: var(--muted);
  text-transform: uppercase; letter-spacing: 0.08em;
  margin-bottom: 4px;
}
.ki-v {
  font-size: 22px; font-weight: 700;
  color: var(--ink);
  letter-spacing: -0.02em;
}
.ki-v.ac { color: var(--accent); }
.ki-v.dg { color: var(--bad); }
.ki-v.wn { color: var(--warn); }
.ki-s {
  font-size: 10.5px; color: var(--muted);
  margin-top: 2px;
}

/* ── 35. FOOT ─────────────────────────────────────────────────────────── */
.foot {
  text-align: center;
  font-size: 11px;
  color: var(--muted);
  padding: 24px 0 8px;
}

/* ── 36. RESPONSIVE ───────────────────────────────────────────────────── */
@media (max-width: 1024px) {
  .app { grid-template-columns: 60px 1fr; }
  .sidebar { padding: 14px 8px; }
  .sidebar .user-card,
  .sidebar .quick-stats,
  .sidebar .brand-sub,
  .sidebar .brand-mark > div:not(.dot),
  .sidebar .nav-section,
  .sidebar .nav-item span:not(.nav-badge),
  .sidebar .sidebar-footer { display: none; }
  .nav-item { justify-content: center; padding: 10px 8px; }
}
@media (max-width: 760px) {
  .main { padding: 14px; }
  .topbar { flex-wrap: wrap; }
  .search { max-width: 100%; }
}

/* ════════════════════════════════════════════════════════════════════════
   VISTA 4: EQUIPO (Horarios)
   ════════════════════════════════════════════════════════════════════════ */

/* Paleta por país (5 paletas pastel, derivadas del softPalette del dashboard) */
.tm-pal-0 { background: #c7d2fe; color: #3730a3; }  /* Chile - indigo soft */
.tm-pal-1 { background: #fed7aa; color: #9a3412; }  /* México - peach */
.tm-pal-2 { background: #bbf7d0; color: #166534; }  /* Cancún - mint */
.tm-pal-3 { background: #ccfbf1; color: #115e59; }  /* Brasil - teal */
.tm-pal-4 { background: #ddd6fe; color: #5b21b6; }  /* España - lavender */

.tm-pal-0-bg { background: rgba(199, 210, 254, 0.32); }
.tm-pal-1-bg { background: rgba(254, 215, 170, 0.32); }
.tm-pal-2-bg { background: rgba(187, 247, 208, 0.32); }
.tm-pal-3-bg { background: rgba(204, 251, 241, 0.32); }
.tm-pal-4-bg { background: rgba(221, 214, 254, 0.32); }

/* Display de hora seleccionada */
.tm-hr-display {
  font-size: 22px;
  font-weight: 700;
  color: var(--ink);
  letter-spacing: -0.5px;
}

/* Slider */
.tm-slider {
  width: 100%;
  height: 6px;
  -webkit-appearance: none;
  appearance: none;
  background: linear-gradient(to right, var(--card-soft), var(--accent-soft));
  border-radius: 999px;
  outline: none;
  cursor: pointer;
  margin-bottom: 8px;
}
.tm-slider::-webkit-slider-thumb {
  -webkit-appearance: none;
  appearance: none;
  width: 18px; height: 18px;
  border-radius: 50%;
  background: var(--accent);
  border: 3px solid #ffffff;
  box-shadow: 0 2px 6px rgba(108, 124, 255, 0.35);
  cursor: pointer;
  transition: transform 0.15s;
}
.tm-slider::-webkit-slider-thumb:hover { transform: scale(1.15); }
.tm-slider::-moz-range-thumb {
  width: 18px; height: 18px;
  border-radius: 50%;
  background: var(--accent);
  border: 3px solid #ffffff;
  box-shadow: 0 2px 6px rgba(108, 124, 255, 0.35);
  cursor: pointer;
}

/* Eje del slider */
.tm-axis {
  display: flex;
  justify-content: space-between;
  font-size: 9.5px;
  color: var(--muted);
  font-weight: 500;
  margin-top: 4px;
  margin-bottom: 12px;
  letter-spacing: 0.02em;
}

/* Botones rápidos */
.tm-qbtns {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}
.tm-qb {
  font-size: 11px;
  font-weight: 600;
  padding: 5px 11px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: var(--card-soft);
  color: var(--muted);
  cursor: pointer;
  transition: var(--tr);
  font-family: 'Inter Tight', -apple-system, BlinkMacSystemFont, sans-serif;
}
.tm-qb:hover {
  background: var(--card);
  color: var(--ink);
  border-color: var(--accent-soft);
}
.tm-qb.on {
  background: var(--accent-soft);
  color: var(--accent);
  border-color: var(--accent);
  font-weight: 700;
}
.tm-qb-now {
  background: var(--accent);
  color: #ffffff;
  border-color: var(--accent);
}
.tm-qb-now:hover {
  background: var(--accent);
  color: #ffffff;
  filter: brightness(1.05);
}

/* Cards grid */
.tm-cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 12px;
}

.tm-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  transition: var(--tr);
}
.tm-card:hover {
  box-shadow: 0 4px 14px rgba(20, 24, 50, 0.07);
  border-color: var(--accent-soft);
}
.tm-card.tm-hq {
  border: 2px solid var(--accent);
}

.tm-chead {
  padding: 10px 14px;
  display: flex;
  align-items: center;
  gap: 10px;
}
.tm-flag {
  width: 36px; height: 36px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 19px;
  flex-shrink: 0;
}
.tm-cn {
  font-size: 13px;
  font-weight: 700;
  color: var(--ink);
  line-height: 1.2;
}
.tm-ci {
  font-size: 11px;
  color: var(--muted);
  margin-top: 1px;
}
.tm-hqtag {
  font-size: 9px;
  padding: 2px 6px;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent);
  font-weight: 700;
  vertical-align: middle;
  margin-left: 6px;
  letter-spacing: 0.02em;
}

.tm-cbody {
  padding: 10px 14px 14px;
}
.tm-cht {
  font-size: 22px;
  font-weight: 700;
  color: var(--ink);
  letter-spacing: -0.5px;
  margin-bottom: 8px;
}
.tm-cdiv {
  height: 1px;
  background: var(--line);
  margin-bottom: 10px;
}

/* Filas de miembros dentro de la card */
.tm-mrow {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  margin-bottom: 9px;
}
.tm-mrow:last-child { margin-bottom: 0; }

.tm-av {
  width: 26px; height: 26px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 9px;
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 1px;
  font-family: 'JetBrains Mono', monospace;
}
.tm-minfo { flex: 1; min-width: 0; }
.tm-mn {
  font-size: 12px;
  font-weight: 600;
  color: var(--ink);
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 5px;
}
.tm-leader {
  font-size: 9px;
  font-weight: 700;
  padding: 1px 6px;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent);
  letter-spacing: 0.02em;
}
.tm-msched {
  font-size: 10.5px;
  color: var(--muted);
  margin-top: 2px;
  font-family: 'JetBrains Mono', monospace;
}
.tm-badge {
  font-size: 10px;
  font-weight: 600;
  padding: 3px 8px;
  border-radius: 999px;
  white-space: nowrap;
  flex-shrink: 0;
  margin-top: 2px;
  letter-spacing: 0.02em;
}
.tm-on    { background: #d1fae5; color: #065f46; }
.tm-lunch { background: #fef3c7; color: #92400e; }
.tm-off   { background: #f3f4f6; color: #6b7280; }

/* Timeline */
.tm-tl-sep {
  display: flex; align-items: center; gap: 10px;
  margin: 10px 0 6px;
}
.tm-tl-sep:first-child { margin-top: 0; }
.tm-tl-sep-lbl {
  font-size: 10px;
  color: var(--muted);
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  width: 110px;
  text-align: right;
  flex-shrink: 0;
}
.tm-tl-sep-line {
  flex: 1;
  height: 1px;
  background: var(--line);
}

.tm-tl-row {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 5px;
}
.tm-tl-lbl {
  font-size: 11px;
  color: var(--ink);
  font-weight: 500;
  width: 110px;
  flex-shrink: 0;
  text-align: right;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.tm-tl-bar {
  flex: 1;
  height: 16px;
  background: var(--card-soft);
  border-radius: 4px;
  position: relative;
  overflow: hidden;
}
.tm-tl-seg {
  position: absolute;
  top: 0; bottom: 0;
}
.tm-tl-work  { background: #86efac; }
.tm-tl-lunch { background: #fde68a; }
.tm-tl-cur {
  position: absolute;
  top: -2px; bottom: -2px;
  width: 2px;
  background: var(--bad);
  z-index: 3;
  box-shadow: 0 0 4px rgba(225, 95, 100, 0.55);
}

.tm-tl-axis {
  display: flex;
  justify-content: space-between;
  font-size: 9.5px;
  color: var(--muted);
  margin-top: 8px;
  margin-left: 120px;
  font-weight: 500;
  letter-spacing: 0.02em;
}

.tm-tl-legend {
  display: flex;
  gap: 18px;
  font-size: 11px;
  color: var(--muted);
  margin-top: 12px;
  flex-wrap: wrap;
  margin-left: 120px;
}
.tm-tl-dot {
  display: inline-block;
  width: 10px; height: 10px;
  border-radius: 2px;
  margin-right: 5px;
  vertical-align: middle;
}
.tm-tl-cur-mini {
  display: inline-block;
  width: 2px; height: 11px;
  background: var(--bad);
  margin-right: 5px;
  vertical-align: middle;
}
/* Page head — Equipo */
.tm-page-head {
  margin-bottom: 20px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--line);
}
.tm-page-title {
  font-size: 26px;
  font-weight: 800;
  color: var(--ink);
  letter-spacing: -0.6px;
  margin: 0 0 10px 0;
  font-family: 'Inter Tight', -apple-system, BlinkMacSystemFont, sans-serif;
}
.tm-page-meta {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  font-size: 12.5px;
  color: var(--muted);
}
.tm-season-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 12px 5px 9px;
  border-radius: 999px;
  font-weight: 700;
  font-size: 11.5px;
  letter-spacing: 0.02em;
  border: 1px solid;
}
.tm-season-pill.tm-season-w {
  background: #e0e7ff;
  color: #3730a3;
  border-color: #c7d2fe;
}
.tm-season-pill.tm-season-s {
  background: #fef3c7;
  color: #92400e;
  border-color: #fde68a;
}
.tm-season-ic { font-size: 13px; line-height: 1; }
.tm-page-date {
  font-weight: 600;
  color: var(--ink);
  font-size: 12.5px;
}
.tm-page-sep {
  color: var(--line);
  font-weight: 400;
}
.tm-page-meta-sub {
  color: var(--muted);
  font-size: 12px;
}

/* Card "Hora seleccionada" rediseñada */
.tm-hour-card {
  border: 1px solid var(--line);
}
.tm-hour-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 18px 14px;
  gap: 16px;
}
.tm-hour-titles { flex: 1; min-width: 0; }
.tm-eyebrow {
  font-size: 10px;
  font-weight: 700;
  color: var(--accent);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  margin-bottom: 4px;
}
.tm-hour-title {
  font-size: 15px;
  font-weight: 700;
  color: var(--ink);
  letter-spacing: -0.2px;
}
.tm-hour-card .tm-hr-display {
  font-size: 32px;
  font-weight: 800;
  letter-spacing: -1px;
  color: var(--ink);
  flex-shrink: 0;
}

/* ════════════════════════════════════════════════════════════════════════
   BUSCADOR EMBEBIDO EN HEADER DE CARDS (ej. Bitácora)
   ════════════════════════════════════════════════════════════════════════ */
.bita-search {
  display: flex;
  align-items: center;
  gap: 8px;
  position: relative;
}
.bita-search-ic {
  position: absolute;
  left: 10px;
  color: var(--muted);
  pointer-events: none;
  transition: var(--tr);
}
.bita-search:focus-within .bita-search-ic {
  color: var(--accent);
}
.bita-search-input {
  width: 280px;
  padding: 8px 30px 8px 32px;
  font-size: 12px;
  font-weight: 500;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--card-soft);
  color: var(--ink);
  transition: var(--tr);
  font-family: 'Inter Tight', -apple-system, BlinkMacSystemFont, sans-serif;
}
.bita-search-input::placeholder {
  color: var(--muted);
  font-weight: 400;
}
.bita-search-input:focus {
  outline: none;
  background: #ffffff;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(108, 124, 255, 0.12);
}
.bita-search-clear {
  position: absolute;
  right: 84px;
  width: 18px; height: 18px;
  border-radius: 50%;
  border: none;
  background: var(--line);
  color: var(--muted);
  font-size: 10px;
  font-weight: 700;
  cursor: pointer;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 0;
  transition: var(--tr);
}
.bita-search-clear:hover {
  background: var(--bad);
  color: #ffffff;
}
.bita-search-count {
  font-size: 11px;
  font-weight: 600;
  color: var(--muted);
  font-family: 'JetBrains Mono', monospace;
  letter-spacing: 0.02em;
  min-width: 60px;
  text-align: right;
}